Laurie Guest, CSP, is the speaker meeting planners invite back again and again. She is well-known for her imaginative ideas and entertaining style. This Midwest native invigorates audiences with lively, empowering messages.

Laurie is a member of the National Speakers Association and is a Certified Speaking Professional, a designation held by less than 10% of speakers worldwide. To earn this distinguished honor, Laurie speaks to thousands of people and consistently receives near-perfect ratings. Her ability to blend real-life examples with proven action steps is the reason over three-quarters of her clients ask for an encore appearance.

With experience that encompasses over 24 years in healthcare and more than a decade as a business owner, Laurie knows what it takes to succeed. She now reveals the lessons she learned along the way that help others in their professional and personal lives.

Laurie's uniquely themed presentations are tailor-made to leave a lasting impression. Attendees can expect relevant ideas wrapped in a memorable experience. She speaks nationwide on topics that tackle today's business needs. Her client list includes healthcare, education, banking and a wide variety of associations.

• Managing the Red Carpet: A Show Business Guide to Customer Service - Discover 10 ways to create blockbuster service for your customers. The audience will view famous movie scenes and then relate a variety of messages to real-life situations. Learn award-winning ideas in this unique, entertaining, and practical program.
  
  
• Life in the Espresso Lane - In this humorous program, Laurie mixes fun and wisdom with real life stories to show how simple changes can improve our accelerated lives. Leave the program with a guide to the eight behaviors that can help you build rapport with others and impact your life overnight.
  
  
• No Lifeguard on Duty, Live at Your Own Risk - Have you ever wished someone could guide you through life, waving a red flag whenever there is trouble ahead? Do the demands of your day make you feel like you're struggling to keep your head above water? In this fast-paced, upbeat program Laurie will share a thought-provoking perspective on the many ways that we can rescue ourselves from stress and influence others at work and at home.
  
  
• I Want to See the Jalapeño Coming! Hot Recipe to Attract New Customers - Providing superior service by paying attention to small details is what separates the outstanding company from the average business. This session will teach you the "R-Formula Recipe" to attract and keep new customers regardless of your product or service. Find out how your business scores on the Jalapeño Report Card and learn the concrete actions you can take to raise your grade.
  
  
• Are We Having Fun Yet? How to Shake Your Attitude in the Workplace - Is the workplace draining your energy? Do you wish for more fun on the job? Are you ready to improve your relationship with co-workers? If you answered YES, then this dynamic program is a perfect match for you. Too often our busy, stressful days keep us from really enjoying our journey. Laurie shares simple ideas to improve your outlook toward the daily challenge of work. All attendees will have the chance to win cash and prizes, so bring your attitude and let's shake it up!